Melia Luxembourg

Location is great, quiet, surrounded by trees but close to the T1 tram. Beds are comfortable and we had a good sleep. Great amenities sauna and gym are good, with the lounge really increasing the value to money ratio. Ritual cosmetics in the room. The staff is helpful and responsive.

We chose not to have breakfast as both days we were there we had nice restaurant lunch reservations. However we were told when we arrived we could have a coffee and a croissant as a courtesy. We just wanted coffee. First morning all fine. Nobody asked anything. Second morning I was interrogated as a thief ! Had to sign a bill that in the end the reception did not pulled out when we left ! Weird experience. We spent both evenings at the bar and those guys there are gold !

I would like to make mention of several of your staff who went out of their way to welcome us and help us: at concierge I would like to highly commend Sigit and Benjamin. They helped us with a seamless check in and provided us with support and information during our stay. I would also like to commend Mavis Lyu who helped us at reception with an easy check in and organised a late check out and went out of her way to ensure we had the best rooms for our stay. We are 3 friends who grew up in HK and were reuniting for a weekend in Macau after many years. Our expperience with your excellent staff helped towards really making our weekend superb.

Staff were very nice and efficient. The hotel is located next to the Philharmonic's Hall, so if you are going to an event or concert there, the location is absolutely perfect. Rooms were nice and well equipped - there was a good desk as well.

This hotel is one of the best we have ever stayed in Europe. Location is great, close to a park with a nice view, 25 min of walking from the center or 15 min by tram. By the way public transport is free of charge in Luxembourg. Room was comfortable, spacious and very clean with all needed facilities. Staff is super friendly and helpful - they gave us recommendations and directions. Also it was already night, restaurant was closed but we were hungry. Ladies at the receptions helped to order food by phone without charges of delivery and very quickly. We absolutely loved sauna and spa in the hotel and used in 2 times during our stay. This hotel is definitely one of the places I am going to save for my future trips.